Three years of very successful management experience in a highly technical customer service department. Extensive experience with many operating systems and environments including AIX, Macintosh OS X, Linux, Wyse, Sun Solaris, BSD Unix, Microsoft Windows, and others. Four years of experience with PICK and UniData databases. Formal training and experience developing applications using Datatel Envision. Demonstrated ability of taking on a wide variety of complex projects simultaneously, meeting deadlines, and providing services well above and beyond the call of duty.